Shipping policy

Thank you for shopping with Sold-Bikes. We are committed to providing reliable and efficient shipping services to our customers throughout the United States and Canada.

Shipping Destinations

We currently ship to:

United States
Canada

At this time, we do not ship to other countries or regions.

Free Shipping

Sold-Bikes proudly offers FREE shipping on all orders shipped within the United States and Canada.

There are no additional shipping charges added at checkout.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed.

Estimated Delivery Times

United States

Processing Time: 1–3 Business Days
Delivery Time: 3–7 Business Days

Canada

Processing Time: 1–3 Business Days
Delivery Time: 5–10 Business Days

Delivery estimates are provided for informational purposes and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 48 hours to appear after shipment.

Shipping Carriers

We work with reputable shipping carriers to ensure safe and timely delivery. Carrier selection may vary depending on destination, package size, and availability.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Sold-Bikes is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Email: Support@Sold-Bikes.shop

We will work with the carrier to investigate the issue and help find an appropriate resolution.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

Weather conditions
Carrier disruptions
Customs processing
High shipping volumes
Other circumstances beyond our control

Sold-Bikes is not liable for delays caused by shipping carriers or events outside our reasonable control.

Customs and Import Duties

For shipments to Canada, customers may be responsible for any applicable customs duties, taxes, or import fees imposed by local authorities.

Contact Us

If you have any questions regarding shipping or delivery, please contact us: