Privacy policy

Last Updated: June 2026

At Sold-Bikes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring websites

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and shipping information

  • Respond to inquiries

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Payment Information

Payments are processed through secure third-party payment providers. Sold-Bikes does not store complete payment card information on its servers.

Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Fraud prevention services

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of personal information

  • Objection to certain processing activities

  • Data portability where applicable

To exercise these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: Support@Sold-Bikes.shop

Store Name: Sold-Bikes